FREQUENTLY ASKED QUESTIONS

It is very important to the success of the meeting that we have the executive representation from every Connect agency. It is essential to the success of the Strategic Issues Groups that all agencies are in attendance to not only present their issues but to provide feedback on the issues of the other agencies in their group. We ask that all Connect partners make it a priority to attend all sessions offered at the summit. 
Dress code is business casual. Feel free to dress more casually for the Wednesday evening networking reception and SIG dinners. Be sure to bring a light jacket or sweater as temperatures in SIG breakout rooms can vary.  
MarshBerry will NOT be making hotel reservations on your behalf. Please complete the online registration, then book your room using the hotel's passkey link on the HOTEL page of the Connect website
  • Registration must be completed by March 18 to guarantee discounted hotel reservations at the host hotel. RESERVATIONS ARE BASED ON HOTEL AVAILABILITY.
  • Individuals are responsible for paying all charges upon departure. 
  • Room preferences are subject to availability. 
  • Conference rate of $215 per night (plus taxes and fees), is available based on hotel availability. Only a certain number of rooms have been contracted at the group rate. Once these rooms are booked, you are responsible for making your own arrangements either at the host hotel (with their best available rate) or at a nearby hotel.
WiFi is NOT available in the SIG rooms; however, we will now have WiFi access in the Connect Learning Lounge. Please visit one of the vendor tables in the lounge for access information. You can connect to the internet via your complimentary guest room connection, or use the lobby's WiFi, but we recommend downloading/printing all necessary meeting content prior to arriving in the host city.
Registration fees are $1,500 through March 15, 2019. Registration fees are $1,800 March 16 through March 29. The Registration deadline is March 29, 2019. 
Yes, registrations are transferable to another member of your organization. If you would like to transfer a registration, please contact Lexi.Bales@MarshBerry.com or (440) 220-4082 prior to March 29, 2019.
Please contact Lexi Bales, Event Manager, at Lexi.Bales@MarshBerry.com or (440) 220-4082 for modifications to your registration. 
All hotel changes in arrival, departure and cancellations must be changed using the hotel's reservation link or by calling the hotel directly at (404) 946-9000. If you plan to cancel your reservation AFTER April 1st, please contact Lexi Bales directly so that we may reassign your room.
Yes, we would like to extend an invitation to each of you to bring along your spouse or significant other. Guests will be invited to attend the Wednesday general session, Wednesday evening reception, and offsite SIG dinner. 
Some summit sessions may be eligible for insurance producer continuing education (CE) credit depending on your U.S. state of license. In order to receive credit, attendees must comply with all protocols announced and written related to the respective session. For more information, please contact Meghan.Blaha@MarshBerry.com.  
Some session slide presentations (and some audio recordings) will be made available through ResourceHub after the Summit. If you have not yet set up your account, please contact Connect@MarshBerry.com to set up your login.
Please download the app by visiting the Apple or Google Play app stores and search “MarshBerry Events”. Once the app is downloaded to your phone or tablet, you will need to click on the SP19 Connect Summit and login using the email address and password you used to register for this event. If you need to reset your password, you can do so directly on the app.
If you registered as part of a group, follow the same instructions as above. If you cannot login, please enter the email address you used to register for the event then select "Reset Password". If you do not receive a password reset email within a few minutes, please contact Lexi.Bales@MarshBerry.com and you will be sent new log-in information.
EVENT REGISTRATION TERMS & CONDITIONS

These are the terms governing attendance at and participation in the Marsh, Berry & Company, Inc. (“MarshBerry”) event for which you are registering (the “Event”). By registering for the Event, you agree that these terms form a binding legal contract between MarshBerry and the registered participant or attendee (“Registrant” or “You”). If You are registering on behalf of another individual, Your registration hereby certifies that such Registrant accepts and agrees to be bound by these terms.

USE OF LIKENESS. The Event is private, intended solely for MarshBerry personnel, invitees and Registrants.  By registering for or attending the Event, You acknowledge and agree that MarshBerry (including its designees, contractors and agents) has the right (but not obligation) at the Event to record, film, videotape, photograph, or document Your name, voice, speech, image and/or likeness (“Likeness”) and/or otherwise capture same in or via any media now available or hereafter developed (“Media”) and expressly grant MarshBerry all rights to reproduce, portray, present, distribute, broadcast, use or otherwise disseminate same globally, in perpetuity, without any further approval from or consideration to You. The foregoing grant to MarshBerry includes, but is not limited to, the rights to edit, use, and allow others to use or disseminate such Media.  Registrant waives and releases MarshBerry and its licensees, successors and assigns from any claim, demand, cost, loss or liability of any sort related to the Media or use of Registrant’s Likeness.

INTELLECTUAL PROPERTY. Except as otherwise expressly provided, all intellectual property rights (including patent, copyright, trademark, trade secret and publicity rights) in and to the Event, Event content, Media and all information and materials distributed at or in connection with the Event (“Event Content”) are owned by MarshBerry, its licensors, Event sponsors or Event presenters. You may not use, reproduce, distribute, or allow anyone to use, reproduce, or distribute any Event Content for any reason without the prior written permission of MarshBerry. Recording of any kind by Registrants is strictly prohibited during all Event sessions. Those in violation will be required to forfeit the recording and exit the Event.

CONTACT INFORMATION. By submitting Your name, contact and other information in registering for the Event, You agree that MarshBerry may process, store and use such information to conduct the Event and that MarshBerry and sponsoring companies associated with the Event may contact You regarding their services. The names and contact information of Registrants will be placed on the registration list which will be shared with sponsoring companies and all Registrants for the Event.

CANCELLATION POLICY. Cancellations for the Event are eligible for a full credit or refund of previously-paid registration fees (less a cancellation handling fee) if received at least 10 business days prior to the start of the Event. All registration cancellations must be submitted in writing to Lexi.Bales@marshberry.com before the designated deadline. Cancellations received fewer than 10 business days prior to the start of the Event are not eligible for a refund or credit. You acknowledge and agree that MarshBerry is not liable for any costs incurred by You due to Your registration cancellation.

MarshBerry reserves the right to cancel or change Events, including programs, Event Content, speakers or venue at any time.  MarshBerry will not be held liable for any costs incurred by Registrant if the Event is cancelled due to inclement weather, faculty cancellation or any force majeure incident.  Registrant expressly acknowledges and agrees that MarshBerry will not be liable for any incidental, consequential or other out-of-pocket expenses incurred by the Registrant (including, e.g., for travel) in connection with the Event or cancellation thereof. If you have questions regarding MarshBerry's Event refunds or cancellation policy, please call us at (440) 220-4082.