| Monday, September 23, 2019 |
| 7:30 AM - 8:00 AM | Breakfast (provided) | Salon B | |
| 8:00 AM - 8:30 AM | Course Introduction | Salon A | |
| 8:30 AM - 9:00 AM | Fundamentals of Change Management | Salon A | |
| 9:00 AM - 10:00 AM | Establishing a Sense of Urgency | Salon A | |
| 10:00 AM - 10:15 AM | Break | Salon A | |
| 10:15 AM - 11:00 AM | Find Your People | Salon A | |
| 11:00 AM - 12:00 PM | Create Your Vision and Envision Your Plan | Salon A | |
| 12:00 PM - 1:00 PM | Lunch (provided) | Salon B | |
| 1:00 PM - 2:00 PM | Let's Talk About It! Communicating Your Vision | Salon A | |
| 2:00 PM - 3:00 PM | Removing Roadblocks | Salon A | |
| 3:00 PM - 3:15 PM | Break | Salon A | |
| 3:15 PM - 3:45 PM | Short-Term Wins | Salon A | |
| 3:45 PM - 4:15 PM | You're Not There Yet! Building on the Change & Creating a Culture Shift | Salon A | |
| 4:15 PM - 4:45 PM | Anchoring the Change & Making it Stick | Salon A | |
| 4:45 PM - 5:00 PM | Wrap-Up | Salon A | |